IT Outsourcing
In contrast to holistic IT managed services, IT outsourcing deals with narrowly defined business processes.
It is a service primarily focused on cost optimisation through cheaper or more efficient execution of these processes.
Decisions about the choice and use of technology are made primarily by the customer.
- Helpdesk - user support
- E-mail systems
- Network management
- IT systems monitoring
- Cluster technologies
- IT infrastructure and information security
- Antivirus and backup systems
- Server configuration and administration
- Hardware servicing