IT Outsourcing

In contrast to holistic IT managed services, IT outsourcing deals with narrowly defined business processes.


It is a service primarily focused on cost optimisation through cheaper or more efficient execution of these processes.


Decisions about the choice and use of technology are made primarily by the customer.

  • Helpdesk - user support
  • E-mail systems
  • Network management
  • IT systems monitoring
  • Cluster technologies
  • IT infrastructure and information security
  • Antivirus and backup systems
  • Server configuration and administration
  • Hardware servicing