Microsoft ensures the functionality of Microsoft 365 applications and protects against technical failures, but it is not responsible for data loss caused by user errors, malware, or accidental file deletions. The responsibility for backing up data falls to the users, which means businesses must independently secure their data.
Data in Microsoft 365 is often a target for hacker attacks, malware, and ransomware. In the event of a successful attack, having a backup allows for a quick restoration of data to its pre-attack state, minimizing downtime and losses.
According to studies, Microsoft Office documents were targeted in 80% of cases of attacks.
As small business owners become more aware of the critical need for dedicated backup solutions for Microsoft 365, the demand for more efficient and cost-effective data protection is growing.
The decision on how to properly protect your data becomes one of the most important choices you can make for your organization, especially when you rely on Microsoft 365 for daily operations.
You have probably already heard about Microsoft’s Shared Responsibility Model—while Microsoft 365 offers a wide range of robust applications and services, it does not include a built-in backup solution. As a result, it can be difficult to find the time, money, and resources to ensure the security of Microsoft 365 data and keep the business running smoothly, especially for small and medium-sized organizations.
Many companies currently use software-only backup solutions. After purchasing the software, everything is fully managed by the end user, from configuring the infrastructure where the software will run, to connecting the chosen storage system. This gives small and medium-sized businesses full control and the ability to tailor every aspect of the backup process to ensure optimization according to their needs.
Additionally, smaller businesses are increasingly adopting service models to overcome internal resource limitations. By partnering with a backup provider, they can access a strong, convenient, and cost-effective alternative to self-managed or software-only backup solutions. This allows businesses to focus on their core objectives while also paving the way for future data resilience. With that in mind, let’s discuss why cloud backup services are so attractive for small and medium-sized businesses using Microsoft 365—and why it may be exactly what you need to keep your business moving forward.
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Simple Data Protection at Intratel
An effective IT team is responsible for a range of large and complex tasks in traditional backup environments. These tasks include efficient management, regular maintenance, and strong security measures (including timely patches and updates), which are critical for a successful backup strategy.
These responsibilities are not only essential but also ongoing. You must constantly optimize, check, update, and patch the environment — which may explain why less than 25% of organizations manage to fully recover Microsoft 365 data during a data loss incident. This raises the question:
Why get so involved in maintenance projects when you can delegate it to others? This is where the beauty of the backup service at Intratel lies.
Backup services are built around one key principle: simplicity. With our backup service, the complexities are managed remotely by experts. Your small or medium-sized organization will no longer need to worry about maintenance, scalability, security, or specialized knowledge — everything your IT team needs to implement a backup solution is accessible through a web browser, using an intuitive user interface designed to integrate seamlessly with your environment.
IT teams will have access to the customization of backups, storage policies, monitoring, and analytics, all designed to be maintained and adjusted with minimal training.
Quick and Easy Implementation
One of the biggest headaches when implementing backup software is just getting started. From setting up and maintaining infrastructure to choosing and connecting storage systems, coordinating with experts, and hoping everything is properly configured when you start the first backup — there are simply too many critical tasks to get right every time.
Intratel offers an immediate implementation experience. All you need to do is log in and connect the backup service to your Microsoft 365 environment. Within minutes, you’re already creating your first backup job. You don’t have to worry about connecting all the components to make the solution work correctly, which reduces the risk of configuration errors and ensures a quick, seamless backup deployment.
Time and Cost Savings
Small and medium-sized businesses are no strangers to budget constraints, shrinking resources, and tight schedules. The ability to “do more with less” is a requirement that such organizations must — and are often forced to — adopt.
Unfortunately, the reality is that IT teams, more than any other, are required to follow this mantra and typically bear the greatest consequences of its side effects.
This leads to a crucial question that small and medium-sized businesses must repeatedly ask themselves: “How can I relieve the pressure on my IT team without sacrificing time, money, or resources?” Solutions like Intratel’s “as-a-service” models could be the answer. Options such as Backup as a Service (BaaS) or Software as a Service (SaaS) can help small and medium-sized businesses manage the operational side of the process while giving them full control over backups and data recovery — saving time by simplifying the process and saving money by reducing costs and allowing businesses to prioritize needs that support their growth.
With a simple, cloud-based backup service, organizations can focus on something other than hiring specialized experts to manage a complex backup infrastructure. Thanks to the simplicity of the SaaS solution, every IT team member will have the skills necessary to perform backups or recover data if needed. As a result, the traditional method of maintaining a series of local servers and storage systems — and the associated costs — is minimized. Intratel takes responsibility for the hardware and its maintenance, so your IT team can focus on other critical business operations.
Other Benefits
In addition to the previously mentioned advantages, it’s also important to highlight other services that Microsoft 365 backup solutions bring to the market, including:
Comprehensive Service
Simply put, Intratel offers both scalability and focus — without any downsides. With a comprehensive service, Intratel delivers a level of simplicity and convenience that cannot be achieved with self-managed backups. Ultimately, using a dedicated backup service for Microsoft 365 allows organizations to improve data loss resilience more effectively, scale as needed without hardware limitations, and be assured that their data is protected by the latest security and compliance features.
Unlimited Storage
Data generation is growing exponentially and will continue to increase. Organizations are looking for backup solutions that can keep up with their growing data needs, ideally without incurring excessive costs or overwhelming administrative burdens. Cloud storage, unlike traditional solutions, can be scaled up or down based on business requirements. With unlimited storage, organizations can use as much data as they need at a fixed price.
Maintenance and Security
Intratel takes significant steps to ensure that your data is secure and that you have the highest possible level of business continuity. Backups are encrypted during transmission and at rest, ensuring that any intercepted or compromised data remains unreadable and protected from cyber threats. Backup data typically also has immutability properties at the service level, meaning the data is stored in a virtual location isolated from direct access, hosted by Intratel, and separated from the Microsoft 365 infrastructure and client.
Compliance and Management
Data breaches and non-compliance can lead to significant financial penalties and reputational damage. Adhering to rigorous compliance and certification standards is not optional — it’s a necessity, often enforced by law. Backup services are specifically designed to meet the high demands set by regulatory frameworks in various industries and regions, ensuring that you never fall behind these standards.
